Top Questions to Ask a Roofer Before Hiring
Marielle Bautista • January 29, 2025

Introduction


Hiring a roofer is no small decision. Your roof acts as your home’s first line of defence against the elements and ensures the structural integrity of your property. Whether you're repairing storm damage, replacing an outdated roof, or simply wanting a routine inspection, the success of your roofing project largely depends on the competence and reliability of the professional you hire.


But how do you ensure you've picked the right roofer? The best way is by asking the right questions. This blog will outline the ten most crucial questions you should ask a roofer before signing any contracts. With expert advice from D&R Roofing Experts, you'll be well-equipped to make an informed decision.


Two construction workers are measuring a ceiling with a tape measure.

Why Asking the Right Questions Matters

The roofing industry in the UK is vast, with many contractors offering varying levels of quality, expertise, and professionalism. By posing the right questions, you can:


  • Avoid hidden costs or poor workmanship, saving you money in the long term.
  • Identify experienced professionals who adhere to roofing standards and building codes.
  • Gain peace of mind knowing the project is in capable hands.
  • Better understand what to expect in terms of materials, timelines, and warranties.


Let’s dive into the most important questions you should ask and why they matter.


Key Questions to Ask a Roofer Before Hiring


1. Are You Licensed and Insured?


Before anything else, confirm whether the roofer possesses the necessary licences and insurance. In the UK, while roofing licences vary depending on the project type, insurance is non-negotiable. Ensure the contractor has:


  • Public Liability Insurance: Protects you from damages to your property.
  • Employer's Liability Insurance: Covers their workers in the event of injury.
  • Professional Indemnity Insurance: Offers protection against poor advice or services.


At D&R Roofing Experts, we hold full insurance coverage for every project, giving our clients complete peace of mind.


2. Do You Have Experience with My Type of Roof?


Different roofs require different skills. Whether it’s slate, tile, metal, flat, or pitched, make sure the roofer has experience working with your specific type. Roofing systems vary greatly, and improper installation can lead to costly repairs down the line.


For instance, repairing a flat roof may require expertise in waterproof membranes, while pitched roofs demand knowledge of rafters and tile alignment. At D&R Roofing Experts, we specialise in a wide range of roofing systems tailored to UK homes.


3. Can You Provide References or Examples of Past Work?


A credible roofer will happily provide references or show a portfolio of completed projects. Speak to past clients to get an honest idea of their workmanship, punctuality, and professionalism. You can also check online reviews on trusted platforms like Google where they have filters in place to keep out fake reviews. Some platforms like Checkatrade are open to abuse of the review function, meaning you never know which reviews are genuine.


Pro-tip:  Look for examples of projects that are similar to yours. A roofer experienced in your specific needs is more likely to deliver exceptional results.




Here's a gallery of our completed projects:

4. What is the Project Timeline?


Timeframes matter, especially if you have pressing needs such as weatherproofing before winter or repairing damage after a storm. Ask the roofer for a clear estimate of how long the project will take, from preparation to completion.


Be wary of contractors who make lofty promises about quick turnarounds without considering potential delays like weather or material availability. At D&R Roofing Experts, we provide realistic timelines based on years of project management experience.


5. How Will You Protect My Property During the Job?


Roofing work can disrupt your property and, if mishandled, even cause damage. A professional roofing contractor should have a clear plan to protect your home, garden, and surrounding areas during the process.


Ask how they plan to safeguard landscaping, prevent debris build-up, and protect your attic or loft from water ingress. For us at D&R Roofing Experts, securing the rest of your property is just as important as repairing your roof.


6. What Materials Do You Recommend, and Why?


Not all roofing materials are created equal. Choices like slate, tile, or asphalt come with varying lifespans, aesthetic qualities, and price points. It’s important to understand the rationale behind the roofer’s material recommendations.


For example, if they're suggesting asphalt shingles, ensure they're aware of their relatively shorter lifespan compared to clay tiles or slate. At D&R Roofing Experts, we strive to balance cost, durability, and aesthetics when recommending materials for your home.


7. Can You Provide a Detailed Written Quote?


A written quote isn’t just a formality—it safeguards you from unforeseen expenses. The quote should break down costs for materials, labour, waste disposal, and VAT.


Avoid contractors who offer vague quotes or suggest only a verbal agreement. At D&R Roofing Experts, our quotes are transparent, itemised, and easy to understand.




"A detailed written quote is crucial for any roofing project. It protects the homeowner from unexpected costs and ensures clarity on what is included in the service."


8. What Warranty Do You Offer?


Warranty terms can vary significantly by the contractor and the materials used. A good roofer should provide:


  • Labour Warranty: Covers issues directly resulting from workmanship.
  • Product Warranty: Guarantees the performance of materials installed.


Be sure to get all warranty details in writing. D&R Roofing Experts proudly offer robust warranties on both products and services, ensuring lasting satisfaction.


9. How Do You Handle Unforeseen Issues or Additional Costs?


Roofing projects can sometimes unearth hidden problems, like rotting timbers or asbestos, which may lead to increased expenses. Discuss how the roofer plans to handle such surprises and whether they will consult you before proceeding with additional work.


Clear communication is a hallmark of professionalism, and at D&R Roofing Experts, we ensure that any unforeseen issues are addressed promptly and transparently.


10. Who Will Be on-Site, and What Are Their Qualifications?


Understand who will be working on your roof. Will it be the roofer themselves, or will the job be subcontracted to another team? If it’s the latter, inquire about their qualifications and standards.


Every craftsman at D&R Roofing Experts is trained to the highest standards, so you can trust your roof is in skilled hands at all times.



"Ensuring that the roofing team is qualified and experienced is paramount. It directly impacts the quality and longevity of the roofing work."


Benefits of Asking the Right Questions


Asking these essential questions is about more than just finding the most affordable option. The answers will help you:


  • Distinguish reliable professionals from less qualified contractors.
  • Gain clarity on the entire roofing process.
  • Make an informed decision that suits your budget and needs.


Ultimately, these conversations will save you time, money, and unnecessary stress.


Question Why It Matters
Are You Licensed and Insured? Protects you from liability and ensures professionalism.
Do You Have Experience with My Type of Roof? Ensures proper installation and prevents future issues.
Can You Provide References or Examples of Past Work? Verifies the roofer's quality of work and reliability.
What is the Project Timeline? Sets clear expectations and minimises disruption.
How Will You Protect My Property During the Job? Prevents damage to your home and landscaping.
What Materials Do You Recommend, and Why? Helps you understand the best options for your needs and budget.
Can You Provide a Detailed Written Quote? Avoids hidden costs and ensures transparency.
What Warranty Do You Offer? Protects your investment and ensures long-term satisfaction.
How Do You Handle Unforeseen Issues or Additional Costs? Ensures clear communication and prevents disputes.
Who Will Be on-Site, and What Are Their Qualifications? Guarantees the work is done by skilled professionals.

How D&R Roofing Experts Can Help


At D&R Roofing Experts, we pride ourselves on transparency, experience, and quality workmanship. We gladly welcome your questions and are committed to ensuring that you feel confident about every aspect of your project.


Having served the UK community for over a decade, we bring unparalleled expertise to every job, whether it’s minor repairs, reroofing, or entirely new roof installations. Our team embodies professionalism, from the initial consultation to the final inspection.

Request a Free Quote Today

Need tailored advice or a free written quote? Contact D&R Roofing Experts today to get started.


Conclusion


Choosing the right roofer doesn’t have to be overwhelming. By asking questions about qualifications, materials, timelines, warranties, and more, you can select a contractor who will deliver excellent results.


For reliable, insured, and experienced roofing services, look no further than D&R Roofing Experts. Take the first step by getting in touch with us today for a no-obligation consultation or quote. Protect your home with confidence—because nothing is more important than a roof over your head!


Contact D&R Roofing Experts
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